iQQ Slowness

Incident
04/25/2022, 11:54am EDT

iQQ Slowness

Status: closed
Start: 04/25/2022, 9:42am EDT
End: 04/25/2022, 11:54am EDT
Duration: 2 hours 11 minutes
Affected Components:
iQQ iQQ - Quote & Sell iQQ - Printing iQQ - Remittance & Reports iQQ - Tools iQQ - MBP - Protective iQQ - MBP - Route 66 Extended Warranty iQQ - GAP / DPW iQQ - ADR iQQ - Credit Protection
Update

04/25/2022, 9:42am EDT

04/25/2022, 9:42am EDT

We have been made aware that the iQQ application is currently experiencing some slowness. We are actively working on a resolution and will provide regular updates as we have more information.

Update

04/25/2022, 10:50am EDT

04/25/2022, 10:50am EDT

We have identified the issue and you should start seeing performance improvement within the iQQ application. Additional research is still being done for further resolution. We will continue to provide updates as we have more information.

Resolved

04/25/2022, 11:54am EDT

04/25/2022, 11:54am EDT

This issue has now been resolved. We thank you for your patience as we worked to resume service.