iQQ
This message is to inform you that a maintenance release is scheduled for iQQ on 04/17/2025, beginning at 9:00pm EDT.
During this scheduled maintenance window, the iQQ application will not be available for use. It is important that you complete all transactions prior to 9:00pm EDT since you will lose any work in progress and the application will not be available again until following completion of the release and post-release testing.
If you experience any issues accessing iQQ after the scheduled maintenance is complete, please contact posdeliverysystems@alliedsolutions.net and provide details of your issue.
Thank you for your patience and understanding as we complete scheduled maintenance to improve our system and our services.
Sincerely,
Allied Solutions Technology Communication Team - iQQ
The iQQ release for 04/17/2025, has been completed. You may resume normal use of iQQ.
iQQ Support
Allied Solutions and partner provider APCO are aware of issues preventing issuance of sales for MBP and VPP sales.
Users attempting to issue MBP/VPP sales are met with an error contianing the message "Unable to validate contract. Price point identity is invalid".
We are working to find a resolution ASAP, and will provide updates as we receive them.
-iQQ Support Team
We appreciate your patience as this was worked to resolution. Sales issuance functionality for APCO-provided products has now been restored. If there any remaining concerns over existing quote created for the affected products, please contact our Client Services center by live chat within iQQ.
This message is to inform you that a maintenance release is scheduled for iQQ on 04/08/2025, beginning at 9:00pm EDT.
During this scheduled maintenance window, the iQQ application will not be available for use. It is important that you complete all transactions prior to 9:00pm EDT since you will lose any work in progress and the application will not be available again until following completion of the release and post-release testing.
If you experience any issues accessing iQQ after the scheduled maintenance is complete, please contact posdeliverysystems@alliedsolutions.net and provide details of your issue.
Thank you for your patience and understanding as we complete scheduled maintenance to improve our system and our services.
Sincerely,
Allied Solutions Technology Communication Team - iQQ
The iQQ release for 04/08/2025, has been completed. You may resume normal use of iQQ.
iQQ Support
We are aware of intermittent connectivity issues with the rating service for APCO products, including their MemberCare MBP and Edge VPP. The provider is working to restore the service to optimum performance ASAP.
Will will provide updates as they are received. We thank you for your patience during this interruption.
-iQQ Support Team
The APCO intermittent outage from Friday, April 4th has now been resolved.
Thank you
This message is to inform you that a maintenance release is scheduled for iQQ on Tuesday, April 1st, beginning at 9:00 PM ET.
During this scheduled maintenance window, the iQQ application will not be available for use. It is important that you complete all transactions prior to 9:00 PM ET since you will lose any work in progress and the application will not be available again until following completion of the release and post-release testing.
If you experience any issues accessing iQQ after the scheduled maintenance is complete, please contact posdeliverysystems@alliedsolutions.net and provide details of your issue.
Thank you for your patience and understanding as we complete scheduled maintenance to improve our system and our services.
Sincerely,
Allied Solutions Technology Communication Team - iQQ
The iQQ release for 4/01/2025, has been completed. You may resume normal use of iQQ.
iQQ Support
This message is to inform you that a maintenance release is scheduled for iQQ on Wednesday, March 19th, beginning at 9:00pm ET.
During this scheduled maintenance window, the iQQ application will not be available for use. It is important that you complete all transactions prior to 9:00pm ET since you will lose any work in progress and the application will not be available again until following completion of the release and post-release testing.
If you experience any issues accessing iQQ after the scheduled maintenance is complete, please contact posdeliverysystems@alliedsolutions.net and provide details of your issue.
Thank you for your patience and understanding as we complete scheduled maintenance to improve our system and our services.
Sincerely,
Allied Solutions Technology Communication Team - iQQ
The iQQ release for March 19th, has been completed. You may resume normal use of iQQ.
iQQ Support
This message is to inform you that a maintenance release is scheduled for iQQ on 03/12/2025, beginning at 9:00pm EDT.
During this scheduled maintenance window, the iQQ application will not be available for use. It is important that you complete all transactions prior to 9:00pm EDT since you will lose any work in progress and the application will not be available again until following completion of the release and post-release testing.
If you experience any issues accessing iQQ after the scheduled maintenance is complete, please contact posdeliverysystems@alliedsolutions.net and provide details of your issue.
Thank you for your patience and understanding as we complete scheduled maintenance to improve our system and our services.
Sincerely,
Allied Solutions Technology Communication Team - iQQ
The iQQ release for , has been completed. You may resume normal use of iQQ.
iQQ Support
We are aware of intermittent connectivity issues with the rating service for APCO products, including their MemberCare MBP and Edge VPP. The provider is working to restore the service to optimum performance ASAP.
Will will provide updates as they are received. We thank you for your patience during this interruption.
-iQQ Support Team
Service has been restored to optimal.
Good afternoon,
We are aware of issues with some links on the Customize page of the Quote workflow currently unavailable.
The issues experienced include:
- "Quote Package" link under each product panel is currently unresponsive.
- "Quote Preview" link in the MBP product panel generates a "calculating" animation with no completion, forcing users to refresh the page.
- Deductible selection radio buttons for MBP quotes unresponsive.
We are working to address these issues ASAP, and appreciate your patience while this is in progress.
-iQQ Support Team
Good morning,
Link functionality has been restored for the Customize Quote page in the iQQ quote workflow. "Quote Preview" and "Quote Package" are now responsive and displaying the intended views. Users who may still experience these issues going forward will need to clear their browser's cached data. The prior reports regarding MBP deductible selection were determined to not be a global issue, and will be addressed directly with reporting parties.
We appreciate your patience as we worked to restore these links. If you have any additional questions, please contact the Client Services Support Center through the Live Chat launcher in the iQQ website.
Thank you,
-iQQ Support Team
This message is to inform you that a maintenance release is scheduled for iQQ on February 20th, 2025, beginning at 9:00pm ET.
During this scheduled maintenance window, the iQQ application will not be available for use. It is important that you complete all transactions prior to 9:00pm ET since you will lose any work in progress and the application will not be available again until following completion of the release and post-release testing.
If you experience any issues accessing iQQ after the scheduled maintenance is complete, please contact posdeliverysystems@alliedsolutions.net and provide details of your issue.
Thank you for your patience and understanding as we complete scheduled maintenance to improve our system and our services.
Sincerely,
Allied Solutions Technology Communication Team - iQQ
The iQQ release for February 20th, has been completed. You may resume normal use of iQQ.
iQQ Support